CUSTOMER SERVICE IN LOGISTICS MANAGEMENT (Special Case During Covid-19 Pandemic)   INTRODUCTION Customer service is the way logistics interfaces with marketing and as such represents the output of the firm’s entire logistics effort. The concept of customer service arrives when a customer demands any product and he demands when he feels the need of it. […]

With the industry at large trending more towards automation, the market leaders have laid down a marker for modernisation and innovation in the supply chain. As a result, automation has become less of a luxury and more of a necessity. But just applying automation to a warehouse isn’t enough. A comprehensive picture of your entire […]

Choosing the right carrier is so much more than the price they charge. I always make sure to look at all aspects of the services they provide and the type of people with whom I will be working. Do they deliver on time? Are they an asset-based carrier? Is an asset-based carrier important to me? […]

What is customs clearance? Customs clearance is the set of requirements and formalities related to the entry and exit of goods from a particular national territory, to control and approve this movement. It process is based on the declaration of information related to commercial operations to the customs authority. The person in charge of performing this procedure is […]