Frequently Asked Questions (FAQ)
What documents are required for international cargo shipments?
Key documents typically include the commercial invoice, packing list, bill of lading, certificate of origin, and any specific permits or licenses required by the destination country. Easyway Logistics assists with preparing and verifying all necessary documentation.
How can I track my international cargo?
Easyway Logistics provides real-time tracking through our advanced tracking systems. You can monitor the status of your shipment at any time and receive updates on its location and estimated delivery time.
What should I do if my cargo is delayed or damaged?
If you encounter any issues with your cargo, contact your Easyway Logistics representative immediately. We have procedures in place to address delays and manage claims for damaged cargo, ensuring that you receive timely resolutions.
Are there any additional costs associated with international cargo services?
Additional costs may include customs duties, taxes, insurance, and any special handling fees. We provide transparent pricing and will inform you of any additional charges upfront.
How does Easyway Logistics ensure compliance with international regulations?
Our team stays updated with current regulations and guidelines for international trade. We ensure that all shipments meet the necessary legal and regulatory requirements to avoid delays and penalties.